Your flight was delayed. You might be owed up to £520.
Most travellers never claim the compensation they're entitled to under UK261/EU261. Tell us about your flight and we'll check your claim, file it, and only take a fee once you're paid.
or forward your booking confirmation to claims@claimpilot.co — never your whole inbox.
EXAMPLE CLAIM
- FLIGHT
- BA 2491
- ROUTE
- LHR → JFK
- DATE
- 12 JUL 2026
- STATUS
- DELAYED 3H 40M
- OWED
- £520
- No win, no fee
- Airline pays you directly
- One forwarded email, never your whole inbox
How it works
- 1
Tell us about your flight
Flight number, date, and route. Takes about two minutes.
- 2
We check and file your claim
We verify your eligibility under UK261/EU261 and file the claim with the airline on your behalf.
- 3
You get paid
The airline pays you directly. We take a 20% fee only once you've been paid — nothing upfront.
What you could be owed
Compensation under UK261/EU261 depends on how far your flight was travelling, not how much you paid for your ticket.
| Flight distance | Band | Compensation |
|---|---|---|
| Under 1,500km | Short | £220 / €250 |
| 1,500–3,500km | Medium | £350 / €400 |
| Over 3,500km | Long | £520 / €600 |
Applies when your flight arrived 3+ hours late for a reason within the airline's control.
Find out what you're owed
It takes about two minutes. No upfront cost — we only get paid if you do.
Check your flightQuestions people actually ask
- Is this really free if I don't get paid?
- Yes. We only take a 20% fee out of the compensation the airline pays you. If your claim doesn't succeed, you owe us nothing.
- Which flights qualify?
- Flights departing the UK or EU on any airline, or arriving in the UK or EU on a UK/EU airline, that landed 3 or more hours late for a reason within the airline's control — for example a technical fault or crew shortage. Extraordinary circumstances like extreme weather, air traffic control strikes, or airport-wide disruption usually don't qualify.
- How long does a claim take?
- Airlines typically respond within 6–8 weeks. It can take longer if the airline disputes the claim.
- Do I need to send my documents right away?
- A booking confirmation or boarding pass helps us move faster, but we can usually start checking eligibility from your flight number and date alone.